1. Acceptance of Agreement
By placing an order, approving an estimate, submitting payment, or providing artwork, Customer agrees to be legally bound by this Agreement. Electronic approvals, communications, and payments constitute legally binding acceptance.
2. Payment Terms
A 50% non-refundable deposit is required before production begins. The remaining balance must be paid in full prior to release.
Late payments incur a $100/day fee. Orders will not be released until paid in full.
3. No Refund Policy
All payments are non-refundable once production has begun.
All sales are final. No refunds will be issued for completed or partially completed orders.
4. Chargeback & Payment Disputes (CRITICAL)
Customer agrees not to initiate chargebacks without first contacting LA House Of Prints and allowing a reasonable opportunity to resolve the issue.
Any chargeback filed without good faith resolution:
- Constitutes breach of contract
- May be treated as fraudulent activity
- Will result in collections and/or legal action
Customer agrees to pay all associated fees, including chargeback penalties, legal fees, and collection costs.
5. Ownership of Goods
All goods remain the sole property of LA House Of Prints until paid in full.
6. Pricing & Errors
Pricing is subject to change at any time. LA House Of Prints reserves the right to correct pricing, clerical, or quoting errors, even after order acceptance.
7. Cancellation Policy
Orders may not be canceled once production has begun.
Deposits are forfeited on all cancellations.
8. Storage, Abandonment & Lien Rights
Unpaid orders may incur $25/day storage fees after three (3) collection attempts.
After 30 days, orders are considered abandoned. LA House Of Prints may:
- Dispose of goods
- Resell goods
- Apply proceeds to outstanding balance
9. Shipping & Risk of Loss
All risk transfers to Customer upon shipment.
LA House Of Prints is not responsible for carrier delays, damage, or loss.
10. Inspection & Claims
Customer must report issues within 3 business days of receipt.
Failure to do so constitutes acceptance.
Resolutions are at the sole discretion of LA House Of Prints.
11. Production Variations
Customer acknowledges that variations in color, texture, alignment, and output are normal and not defects.
12. Artwork Responsibility
Customer is fully responsible for:
- File accuracy
- Formatting
- Color expectations
Files are printed as submitted unless otherwise agreed in writing.
13. Proof Approval
Approved proofs are final.
LA House Of Prints is not responsible for any errors after approval.
14. Quantity Variance
Customer agrees to accept a ±10% production variance.
15. Customer-Supplied Materials
All customer-supplied materials are processed at Customer’s risk.
No guarantees or liability apply.
16. No Warranty
All goods are provided “AS IS” without warranties of any kind, express or implied.
17. Limitation of Liability
Liability is strictly limited to the amount paid for the disputed portion.
LA House Of Prints shall not be liable for indirect, incidental, or consequential damages.
18. Indemnification
Customer agrees to indemnify and hold harmless LA House Of Prints from any legal claims, including copyright or trademark issues.
19. Production Delays / Force Majeure
LA House Of Prints is not liable for delays caused by events beyond its control.
20. Personal Guarantee
If Customer is a business entity, the individual placing the order personally guarantees payment.
21. Governing Law
This Agreement is governed by the laws of the State of California.
22. Dispute Resolution
Disputes may be resolved through binding arbitration in Los Angeles County, CA, at the discretion of LA House Of Prints.
23. Attorney’s Fees
The prevailing party is entitled to recover legal fees and costs.
24. Severability
If any provision is invalid, the remaining provisions shall remain enforceable.
25. Entire Agreement
This Agreement supersedes all prior agreements, written or oral.